Falcon Truck Bodies Warranty
Product Warranty – Five Years with Unlimited Mileage
Falcon Truck Bodies (“Falcon”) guarantees the Service Body, EUV Body, Crane Body, and Line Body sheet metal components will not “rust-through” as defined below. Falcon branded door latches (chrome handle), lock cylinders, and standard door hinges are guaranteed not to fail to operate due to a mechanical failure. Standard compartment shelving is guaranteed not to bend under the rated load of 250 pounds for a period of five years.
Product Warranty – Three Years or 36,000 Miles
Falcon guarantees the Platform Body, Gooseneck Body, Dump Body, and Forestry Body will not “rust-through” as defined below.
Product Warranty – One Year from Date of Installation
Falcon guarantees all bodies manufactured by Falcon shall be free from defects on moving parts for a period of one year.
Warranty Coverage Duration and Limitation
The warranty period begins on the date of purchase by the end user, or 3 months from the date the product is shipped from Falcon, whichever occurs first. This warranty is valid for product shipped after January 1, 2023, and remains mounted on the original chassis. Falcon will pay for material and labor to repair or replace defective product and reserves the sole right to inspect and determine the best remedy for a warranty claim.
Exclusions from Warranty
- Product not installed by an authorized Falcon distributor or agent.
- Accessories not manufactured by Falcon.
- Stainless steel or non-Falcon installed latches.
- Unauthorized repairs or modifications.
- Damage from accidents, misuse, overloading, or improper installation.
- Products not maintained as per Operation & Maintenance guidelines.
- Third-party products (cranes, lift gates, compressors, etc.) — these are covered by their own manufacturer warranties.
- Paint, decals, or finishes not applied by Falcon, or damage caused by chemicals or improper cleaning.
- Rust-through on improperly coated or corrosion-exposed products.
- Products purchased or used outside the U.S.A. and Canada.
Note: “Rust-through” is defined as corrosion that creates a hole through the metal.
Disclaimer of Warranties
FALCON HEREBY DISCLAIMS AND EXCLUDES ANY OTHER EXPRESS, IMPLIED, OR STATUTORY WARRANTIES, INCLUDING, WITHOUT LIMITATION, ANY WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE.
Limitations of Liability
Under no circumstances shall Falcon’s liability exceed the amount received under a contract of sale or purchase order.
Falcon shall not be liable for any liquidated, special, indirect, incidental, exemplary, or consequential damages including lost profits, even if such damages were foreseeable.
How to Apply for Warranty Coverage
To make a claim, contact your nearest Falcon Distributor, Falcon Truck Bodies Product Support, or email sales@falcontruckbodies.com.